Elena Kalogeropoulos & THE GOOD LAB.

On May 16, we presented our publication "Driving Change with Design Thinking - Ideas from the NEGZ Design Thinking Working Group" to about 80 participants and invited them to a fishbowl discussion. For sustainable change in public administration, it is necessary to understand administrations and their structures in order to identify and activate the central structural levers. Design thinking is a concept that has gained increasing attention in the public sector in recent years and can provide relief in various areas. It was therefore not surprising that most of the participants came from the public sector and had little experience with the Design Thinking method. This made it all the more positive that we were able to make the method somewhat tangible through concrete case studies and provide a checklist for getting started.